How Excellent Networks Helped Davis Dental Launch a Modern, Reliable IT Environment
Helping a newly established dental practice build a reliable technology foundation for modern patient care.
A Brand-New Dental Office With Complex IT Needs
Dr. Yvette Alvarez Davis opened Davis Dental in February 2023 after nearly two decades in
practice. Though new, the office was designed to deliver top-tier patient care with modern
dental and radiographic equipment—requiring a robust and reliable IT foundation from day
one. From digital imaging to operatory workstations and patient communication systems,
every element of the new practice would depend on a seamless, fully integrated network.
Dr. Davis knew she needed expert help to make that happen. Having worked with Excellent
Networks at a previous practice, she knew their speed, clarity, and professionalism made
them a reliable choice.
Building the Right IT Infrastructure From the Ground Up
Starting a new dental practice meant Dr. Davis had to make important technology decisions without having an existing IT infrastructure to build on.
She needed guidance on everything from choosing the right computers for CT and radiography equipment to determining where network connections should be placed throughout the office.
The project also required planning for future needs. Network lines had to be positioned strategically, including connections near the dental chairs, while leaving room for additional operatories and equipment as the practice grew.
For Dr. Davis, navigating all of these technical decisions while preparing to open a new business was overwhelming.
“As a dentist, I don’t know IT. It was overwhelming.”
She also wanted an IT provider that would give her clear recommendations without making the process more complicated or pushing unnecessary technology.
A Technology Foundation Built Around the Practice
Excellent Networks worked closely with Dr. Davis to establish the technology infrastructure Davis Dental needed to get up and running with confidence.
Rather than treating IT as an afterthought, the technology environment was planned around the practice’s equipment, workflow, and day-to-day operational needs.
From the initial setup to the integration of essential technology, Excellent Networks helped create a dependable IT environment designed to keep the practice connected, productive, and ready to serve its patients.
The result was a modern technology foundation that could support Davis Dental from its first day of operation and continue to grow alongside the practice.
IT Infrastructure
A dependable IT foundation built around the specific needs of a modern dental practice, helping Davis Dental start operations with confidence.
Equipment Integration
Technology planned to support the dental and radiographic equipment essential to daily operations, keeping the practice connected and productive.
Reliable Connectivity
A stable technology environment designed to keep systems, staff, and essential workflows running smoothly throughout the workday.
Built for Growth
A scalable foundation that gives Davis Dental the flexibility to adapt its technology as the practice grows and its needs evolve.
From an Empty Office to a Connected Practice
Launching a new dental office means bringing many moving parts together at once. Technology was no exception.
Excellent Networks helped Davis Dental put the necessary IT infrastructure in place so the practice could begin operating with the technology it needed from day one.
The focus was on creating a stable, organized environment where the practice’s systems and equipment could work together reliably — giving the staff the tools they needed without adding unnecessary complexity to their daily operations.
By addressing the technology foundation before the practice was fully up and running, Davis Dental was able to start its operations with greater confidence and fewer IT concerns competing for attention.
A Reliable IT Environment From Day One
With the technology infrastructure planned and implemented before opening, Davis Dental was able to start operating with the IT systems it needed without having to repeatedly modify its network infrastructure.
Faster Issue Resolution
When technical problems occur, Excellent Networks responds quickly and helps get the practice back up and running.
According to Dr. Davis, issues that could previously take 30 minutes to an hour to resolve are now often addressed within approximately 10 minutes.
“With Excellent Networks, we’re up and running in 10 minutes.”
Fewer Disruptions to Patient Care
Fast IT support helps Davis Dental avoid delays that could affect appointments, patient schedules, and the practice’s daily operations.
Infrastructure That Was Done Right the First Time
Because the network was carefully planned during construction, Dr. Davis hasn’t needed to go back and add network outlets or drops throughout the practice.
“Everything was done cleanly the first time.”
Ready for Continued Growth
As Davis Dental expands and plans additional operatories, Excellent Networks continues to provide guidance on new computers, equipment, and technology requirements.
Why Davis Dental Chose Excellent Networks
For Dr. Davis, the relationship with Excellent Networks goes beyond technical support.
During the launch of her practice, she appreciated that the team focused on what she actually needed rather than trying to sell unnecessary technology.
When some computers turned out to be more powerful than necessary for their intended use, Excellent Networks helped identify where she could downgrade instead of simply encouraging her to keep the more expensive equipment.
That client-first approach has continued as Davis Dental prepares for future expansion.
“They gave me what I needed. I didn’t feel that with Excellent Networks.”
Frequently Asked Questions
Do you support both PCs and Macs?
Yes — Windows, macOS, iPhones, Androids, servers, and the network connecting them.
How fast can someone be on-site?
Urgent issues in El Paso: typically the same business day. Remote support begins within minutes.
Can you help without a monthly plan?
Yes, hourly support is available. Most businesses that call twice switch to flat-rate because it’s cheaper and faster.
Do you offer after-hours support?
Managed clients get 24/7 emergency support; we also schedule upgrades after hours so you never lose a workday.
How fast do you respond?
Our average response is 10 minutes during business hours.
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Building a New Practice?
Your technology should be ready before your doors open.
Whether you’re launching a new practice, upgrading your technology, or planning for growth, Excellent Networks can help you build an IT environment designed around your business.
If you're ready to stop patching things together and start building something stronger, we're ready when you are.